TIP: Can't Delete Print Jobs
My daughter's in residence at university, a half-hour drive away. So it's not practical to zip over to fix her computer problems. Fortunately, she knows how to do a lot of computer maintenance herself. But yesterday's problem puzzled both her and me.
She wanted to print a document on her brand-new HP printer, but nothing came out. She called, and I told her to delete all pending print jobs. One print job, however, would not delete. I looked on the Internet, and found this is a problem common to Windows XP: the spooler chokes. (The spooler is software that allows printing in the background.)
This solution worked for her:
0. Go to the computer that hosts the printer server, right click on the printer name > cancel all printing
1. On the taskbar, click Start, and then click Run.
2. Enter the following:
net stop spooler (and hit enter)
3. Delete all files in the following folder:
C:\Windows\System32\Spool\Printers
4. Once the spool files are deleted, start the spooler again:
net start spooler
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